Entry Policies

DEFERRAL PROGRAM

Defer your entry fee to the following year – 2026 Reef to Reef regardless of the reason.

• Register into the event: on or before 11:59pm (AEST) 30 June 2025 to be eligible.
• Request to defer to the following year: submit a request on or before 11:59pm (AEST) 10 July 2024.

Riders who elect to defer their entries forfeit any Rider Withdrawal eligible refund. The Deferral Program is not available to riders who have transferred or deferred into this event; or entered the event through the use of an Event Credit or complimentary (100% discounted) entry. All deferrals are final.

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TRANSFER YOUR ENTRY TO A DIFFERENT CATEGORY OR NEW ENTRANT   

Riders can request to transfer their entry up until such time as that category is sold out, subject to the following terms:   

To transfer from one sub-event to another, or to a different person, participants can do this via their race roster account, accessible in their registration confirmation email. There will be a transfer fee and participants will be required to pay the price difference between the events if there is one. For riders transferring from Reef 2 Reef to Triple-R, the price difference will be refunded. This functionality will be available online until 30 June. Between 1 July and 10 July, any transfer request must be made in writing to info@emsaustralia.net.au. 

RIDER WITHDRAWAL

If you cannot participate in the event, entry fee refunds are available in accordance with the below stated Rider Withdrawal policy only. After the stipulated dates, entry fees are non-refundable for withdrawals initiated by the Rider. Requests for refunds must be notified to the organiser in writing via email at info@emsaustralia.net.au

Where eligible, please allow up to 30 business days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, it is the athlete’s responsibility to notify our customer service team when requesting the eligible refund. If you have registered for the event by 30 June 2025 (within the Launch, Earlybird, or Standard periods) you will be eligible to receive a deferral to the 2026 or a refund of entry fees (Minus an admin fee). Requests for deferrals or refunds must be made in writing by 10 July to be eligible.

*The following additional purchases paid for at the time of entry (if any) will be refunded in addition to the entry fee: AusCycling Day License.  Any other additional purchases, already paid for on your behalf by the Event Operator to a third party service provider such as the Official Event Photographer photo packages, medal tags, merchandise are not refundable. 

**Riders who have deferred into this event from a previous year are not eligible for athlete withdrawal refunds.